Responsibilities:
- Configure and implement servers, networks, Wifi and security within our Windows infrastructure and end devices
- Work with stakeholders to understand requirements, design custom ICT solutions, and implement successful projects that meet technical and functional needs
- Proactive manage, enhance, and troubleshoot our customer-facing ICT infrastructure, ensuring peak performance
- To provide technical guidance and training to team members to elevate the team's overall capabilities
- Troubleshoot and resolve issues promptly when problem arise. This includes diagnosing hardware and software problems, identifying network glitches, and minimizing downtime.
- Collaborate with internal teams and vendors to implement and monitor outcomes
- Remain vigilant about the latest vulnerabilities, taking proactive mitigation measures as needed
- Documenting network configurations, processes, and procedures ensures clarity and consistency. Having well-documented guidelines helps maintain network performance across all client sites.
- Any ad hoc duty assigned
Requirements:
- Diploma in Information Technology, Computer Science, or a related field
- IT professional certifications from Microsoft, HPE/Aruba/Allied Telesis, Aruba, VMware, etc are added advantage
- 1 years of demonstrable experience in network infrastructure management, project management, vendor collaboration, and team leadership
- Understanding of network technologies, security protocols, IT governance, and virtualisation network management tools
- knowledge of various enterprise-level routers, switches, and firewalls are added advantage
- Troubleshooting technical issues & providing technical support
