Job Description
Assist with infrastructure planning and design
• Assist with the planning and design of infrastructure systems.
• Assist with the documentation of infrastructure design and planning activities and decisions.
Support infrastructure operations
• Perform infrastructure operations activities such as installations of infrastructure systems according to design specifications.
• Align infrastructure operations with agreed service agreement standards.
Maintain infrastructure
• Perform activities related to ongoing maintenance of infrastructure.
• Assist with the implementation of agreed infrastructure changes and maintenance routines.
Optimise infrastructure performance
• Perform ongoing tuning and optimisation of infrastructure hardware and software components such as updates and upgrades.
• Participate in infrastructure development activities.
• Assist with infrastructure testing and implementation.
• Gather performance and data usage statistics for capacity planning and reporting.
• Assist with piloting of new tools, technologies, and/or processes.
Resolve incidents
• Perform problem/issue identification and resolution.
• Assist with simulation of user problems to resolve operating difficulties.
• Follow up with users to ensure problem has been resolved.
• Recommend system modifications to reduce user problems.
Requirements
- CCNP- Cisco Certified Network Professional
- Aruba Clearpass Policy Manager
- BGP (iBGP / eBGP) / OSPF
- Spanning-tree eg. MSTP, PVST, Rapid STP Network Monitoring System
- Wireless
- Drafting Technical and Process Documentation
EA Licence No: 11C5502 | EAP Registration No: R21100522
