The L&D Manager is responsible for developing learning and development plans, based on the assessment of development areas for the workforce to meet business requirements. He/ She shall execute learning strategies, design and deliver training programs, assesses development needs, and track learning effectiveness. He/ She shall collaborate with employees and managers to support career development and manage budgets and vendor relationships.
Duties and Responsibilities shall include but not limited to:
- Design and develop overall curriculum structure and courseware materials.
- Develop talent assessment processes with assessment tools to evaluate employees’ capabilities.
- Assess capability and performance within an organisation to identify learning needs.
- Conduct learning needs analysis to assess their current capabilities and areas of development required to deliver against the organisation’s strategy and plans.
- Assess, design and integrate suitable learning modes to drive desired learning experiences.
- Equip supervisors and line managers with the skills and tools to mentor, train and provide job coaching.
- Manage the implementation and development of programmes to facilitate achievement of organisation's objectives and growth.
- Assess, design and integrate suitable learning modes to drive desired learning experiences.
- Assess overall learning experiences to measure effectiveness and drive excellence across all learning activities.
- Assess feasibility of proposals to improve internal workflows.
- Manage team resources to ensure adequate staffing and capability levels.
- Justify the resources required to support changes in resources, procedures, systems, or technology within the function.
- Manage internal stakeholders beyond the team and external stakeholders to achieve shared goals.
Requirement:
- Proven experience as an L&D Manager, Training Manager or similiar.
- Current knowledge of effective learning and development methods.
- Excellent communication and negotiation skills; sharp business acumen.
- Proficient with Microsoft Office applications.
- Possess DACE/DDDLP or ACTA/ACLP certification.
Prior experience in Hospitality and Facility Management industry will be added advantage.
