We are seeking a motivated and skilled Infrastructure Technician to join our dynamic team. The ideal candidate should have a strong foundation in infrastructure technologies, coupled with a passion for learning and growth.
Oversee infrastructure deployment
• Assist in the configuration of infrastructure such as computer
hardware, systems software, and applications software.
• Assist with infrastructure testing and implementation.
• Research emerging cloud and infrastructure technologies.
• Assist with piloting of new tools, technologies, and/or processes.
• Coordinate with third-party vendors for integration of cloud
technologies.
• Execute infrastructure operations activities and installation of
infrastructure systems according to design specifications.
• Adhere to security requirements and report security issues with
infrastructure.
Resolve infrastructure-related incidents
• Troubleshoot escalated server, storage and maintenance issues.
• Simulate user problems to resolve operating difficulties.
• Suggest improvements to infrastructure resolution methods and
techniques.
• Monitor compliance to procedures and policies for infrastructure-
related incidents.
Manage infrastructure upgrades
• Assist with the implementation of agreed infrastructure changes and
maintenance routines.
• Document infrastructure change requests and maintenance routines.
• Coordinate planned maintenance and system back-up processes.
Requirements
• Diploma in Computer Science engineering or related discipline.
• Two years of work experience.
• Basic understanding of networking concept and protocols
• Good familiarity with various operating systems (Windows, Linux, etc)
• Strong problem solving and analytical skills
• Excellent communication and interpersonal abilities
• Eagerness to learn and adapt to new technologies
