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Jobs in Singapore   »   Jobs in Singapore   »   Sales / Marketing Job   »   Senior Director - Pipeline and Business Development
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Senior Director - Pipeline and Business Development

Freshworks

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Summary / Positioning 

Pipeline and Business Development is an executive function in B2B SaaS- and one of the three core pillars of GTM (marketing, pipeline, sales) for each of our regions.

You will have a seat at the table as a GTM leader for your region, in conjunction with the sales and marketing leadership team, helping devise and execute pipeline growth strategies in alignment with the Global Vice President of Pipeline & Growth. 

Job Description

The Senior Director of Pipeline & Business Development is the GTM leader for pipeline growth within their region. This role is responsible for driving pipeline growth, by directly leading a team of inbound and outbound business development professionals, while helping sales and channel build effective pipeline generating strategies across the region. 

In addition the Senior Director of Pipeline & Business Development will lead two global teams: the Digital Support team composed of digital chat agents to help qualify demand generated directly through our webchat experience and our global Account Intelligence & Expansion team, driving deeper persona expansion. 

Responsibilities:

  • Be the GTM leader for pipeline growth and operate as the subject matter expert for pipeline generation and management across the region.
  • Own the Business Development inbound and outbound pipeline and opportunity goals, while driving all prospecting efforts across all sources
  • Own the Digital Support and Account Intelligence & Expansion teams to positively impact our global pipeline generation efforts
  • Build and execute a full sales funnel for all new business prospecting within the region and pertaining subregions:
    • Identify and build out buying journeys, decision making units, ICPs
    • Help create a world-class prospecting tech-stack for prospecting in conjunction with Sales Effectiveness team
    • Work in hand with the pipeline operations and analytics team for driving data and insights to performance manage across your teams
    • Drive world-class account based prospecting methodologies across a buyer-centric framework
  • Develop and drive the strategy for all inbound and outbound playbooks for pipeline generation and conversions while inspiring two teams: Sales Development Representatives (inbound and lead driven) and Business Development Managers (outbound and intent signal driven) across multiple markets and industries
  • Drive the GTM framework of lead and account qualification
  • Work with our Sales Effectiveness team to strategize our lead management platform, sequence strategies and identify new prospecting tools for automation
  • Be a leader of leaders - be accountable for managers up to directors, to operationalize your team across the organization
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