Job Description & Requirements:
Responsibilites
Responsibilities for this position include:
• Assisting in Migration from the existing software to the new software
• Customise the software as and when required
• Training the customer on the software
• To support client in handling the software till such time it is handed over to the customer service team
• Utilize your technical aptitude to re-configure our software solution
• Work cross-functionally and amongst a team on new client implementation, upgrade, and change order projects related to the payroll software
• Provide 1st line support on-site, via telephone, and on email for the application software, tracking and monitoring all work with time recorded within the CRM solution
• Attend all 3rd party supplier demonstrations on enhancements to the software for new releases and interpret the business impact & opportunities
• Configure and troubleshoot multiple Linux and Windows based middle and back office applications and processes which support trade posting, position/trade/cash reconciliation, prime broker data communication and mapping, and report publishing
• Closely work with vendor on critical issues, system upgrades and debugging, performance improvements, supporting testing efforts.
Certification
ITIL, AWS, SAP, IBM, CISSP, SSL, MS, CISA, X509, MRI
Skills
Desired skills for application consultant include:
• & Code Merges
• Branching Strategies
• Cloud on-demand computing
• Cucumber
• Linux OS
• Setting up source Code Management processes – Code Promotion
• TestNG
• Virtualization
• Wide variety of open-source tools and application stacks that need to be automated
• Software
Desired experience for application consultant includes:
• Write Perl scripts to extract broker data for reconciliation process
• Conduct performance tuning and measuring on operating system, hardware, networking, and applications
• Manage daily requests
• Provide assistance and technical guidance to Business Analysts in diagnosing and resolving issues identified during the daily business process
• Provide scoping and estimated delivery timelines for all requests
• Interact closely with NT IT, HFS business and Citadel to understand, analyze, interpret and document technical flows and other documentation
