Responsibilities
- Manages the flow of all orders from the reseller by maintaining them and releasing them as required. Engages appropriate departments for assistance when required.
- Handles all customer communications either written or verbally to include general product information, order modifications, pricing, availability, shipping information, return requests and issue resolutions.
- Facilitates and prioritizes rush requests from the customer to meet the predetermined SLA’s
- Manages orders to include managing specific delivery schedules and ensuring specific orders ship together.
Requirements
- Preferably Call Center/Distribution in IT Industry
- Minimum 1 year of related industry experience
- Preferably with SAP skills
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)
