Technical Engineer
Working days : Mon - Friday 9am -6pm
Salary : $4000 - $5000
Location: Tai Seng
Basic functions:
Manage the technical support function for Asia Pacific region including contributions toward profitability, growth and plan achievement in the company.
Job Responsibilities:
- Provides technical support to sales team and customer on Proof of Concept (POC), project deployment , post sales support & Internal simulation testing
- Study system & product technical details in order to provide technical advice or support to the company customers and sales team.
- Evaluate technical specification of related products to improve the system performance.
- Communicate with HQ programmer on customized software functionality requirement definition or 3rd party software integration Application Programming Interface (API) details.
- Support and built good relationship with customers.
- Perform trouble shooting assistance to customer from office or customer sites.
- Responsible for the effective management of demo product and filing of technical information.
- Responsible to manage and set up the entire demo equipment for tradeshow.
- Monitors customer satisfaction to assure achievement of Outstanding Customer Value.
- Develops and maintains technical competence of company products, applications and services.
- Responsible to create technical information like datasheet, manual and training material.
- Responsible to conduct technical presentation or technical training to customer.
- Assist in overall company operation for self- development to managerial position.
Job Requirements:
- Diploma in IT, Computer Engineering or Electronics Experience.
- At least one year working experience in relevant trade.
- Good knowledge of surveillance cameras, computer, IT and Networking. Candidate who has knowledge of ANPR software and Intelligent Traffic System will have advantage.
- Experienced OCR, Computer Vision, Machine Learning and Artificial Intelligence technologies will have advantage.
Lim Jun Yao
Reg No.: R1989028
The Supreme HR Advisory Pte Ltd
EA No.: 14C7279
