Requirement
- 3-4 years’ of production support experience across multiple technologies / platform
- Strong troubleshooting and problem solving skills
- Strong written, oral communication skills and able to manage user / vendor / customer
- Ability to easily adopt to any technology / environment
- Added advantage with knowledge in payments domain such as remittances (MT/MX/ISO20022 SWIFT message formats), cross-border payments and overseas payments such as RENTAS, RTGS, Bahtnet, CITAD.
- Familiar with incident and problem management process
- Technically sound in AS400 platform & RPG/LE, CL/LE, COBOL400, SQL and Query400
- Experienced with Aldon and ARCAD change management tool
- L3 level support.
