Overview:
Our client, a leading financial institution, is seeking a seasoned Product Owner for their Banking Operations function within the COO organization. This role is integral to delivering high-quality, efficient, and accurate services to clients, encompassing account management, payment processing, clearing, settlement, and reconciliations. The position is part of a multi-year, global front-to-back core platform transformation programme, initially focusing on change-the-bank activities with a run-the-bank component.
Key Responsibilities:
Project Scoping:
- Act as a business analyst/product owner from the business perspective.
- Gather and define user stories; create and manage a backlog for T24.
- Partner with business leads to identify needs for Core Banking.
- Drive product improvements and roadmap with a focus on customer value.
- Facilitate timeline and budget estimates; prepare business cases.
- Establish project governance and assemble project teams.
Project Delivery:
- Support the Product Manager in Product Increment (PI) planning and review.
- Ensure strategic solutions with an eye on future macro-developments.
- Coordinate key initiatives for consistency in the product roadmap.
- Establish and maintain project plans, milestones, critical paths, and dependencies.
- Track and resolve project risks and issues; propose mitigating actions.
- Ensure on-time, on-quality deliverables through appropriate quality checks.
- Coordinate User Acceptance Testing and obtain user sign-off.
- Issue regular and accurate project status reports; conduct progress meetings.
Change Management and Communications:
- Drive transformation by implementing, communicating, and training.
- Manage interactions and communication with stakeholders.
- Ensure operational readiness post-project go-live with the Business Sponsor.
- Design and execute training plans.
- Communicate key changes and workarounds to clients and users.
Requirements
Professional and Technical Skills:
- Minimum 10 years of experience in private banking.
- 8+ years of experience with agile delivery approaches (e.g., Scrum, SAFe).
- Prior experience as a product owner or similar role.
- Experience with T24 or any core banking platform preferred.
- Thorough understanding of the private banking value chain.
- Strong expertise in digital products and services in Private Banking.
- Proficiency in business processes, process design, and process re-engineering.
- Demonstrated problem-solving, decision-making, and assertiveness.
- Ability to find operational synergies and perform impact analysis on business models, tools, and processes.
- Ability to work independently with minimal supervision.
Personal and Social Skills:
- Strong conceptual skills and analytical abilities.
- Broad understanding of technologies; up-to-date with market and technology trends.
- Strong end-product orientation and big-picture thinking.
- Excellent communication and stakeholder management skills.
- Proven ability to manage large cross-functional project teams.
- Proven ability to interact with functional management at all levels.
This role offers a dynamic environment where the right candidate will play a pivotal part in a transformative programme within a leading financial institution. If you have the requisite experience and skills, we invite you to apply for this exciting opportunity.
This is a minimum 12 months contract
