Key Responsibilities:
● Liaise and work with solution providers for the setup and troubleshooting of the IT
systems hardware, in a Data Centre environment.
● Planning and execution of system administration, installation, deployment, testing
and commissioning.
● Generate documentation. (Maintenance Reports, checklist etc..)
● Maintain accurate records of hardware and software inventory, maintenance
activities, and problem resolution.
● Create and update technical documentation, including system configurations and
procedures.
● Work closely with project team and external customers to plan and execute system
upgrades and maintenance projects.
● Conduct maintenance for VA servers and network Equipment and Cameras
● Standby 24/7 for Maintenance fault response.
● Respond to user-reported IT issues and provide timely technical support.
● Diagnose and resolve hardware, software, and network-related problems.
● Escalate complex issues to appropriate teams or vendors when necessary.
● Update and patch operating systems, software applications, and drivers to
maintain security and performance. (Windows Server, RHEL)
● Monitor and manage software licenses, ensuring compliance and appropriate
usage.
● Implement security best practices to protect systems from potential threats and
vulnerabilities.
● Ensure compliance with industry regulations and data protection standards
Qualifications and Skills:
● Diploma/Bachelor/Masters Degree in Information Technology/Computer
Science/Computer Engineering or equivalent with at least 3 years relevant working
experience
● Hands-on experiences in setup, configure and troubleshoot Microsoft Windows
Servers and Red Hat Linux Servers
● Familiarity with networking concepts and protocols.
● Familiar with system applications such as MS SQL Server, backup software,
Application Server and Checkpoint firewall.
● Experience in troubleshooting, system administration, maintenance and support
firewalls and network devices.
● Experience in Virtualization (VMWare, Hyper-V) will be an advantage
● Knowledge and practical experience in Information Technology (IT) Security
Policies and OS hardening will be advantage
● Excellent communication skills to interact with technical and non-technical
stakeholders.
● Proficiency in troubleshooting and problem-solving.
