Job Responsibilities
- Ensure the smooth operation of assigned systems, being available for on-call duties and overtime work for emergency handling or urgent needs.
- Perform routine system maintenance and upgrades.
- Efficiently handle user requests and provide excellent customer support to resolve IT-related issues.
- Take responsibility for or assist in project implementation.
Job Requirements
- Possess at least a bachelor's degree in information technology engineering, computer science, applied mathematics and others engineering related.
- Preferred qualifications include relevant certification(s) or work experience in the following areas:
1 year+ of network administration experience; or
1 year+ of telecom administration experience; or
1 year+ of cabling-related experience.
- Possess basic knowledge of Windows/Unix operations.
- Have a basic understanding of network and cabling management.
- Familiarity with telecom and PABX management at a basic level.
- Experience in network management or certifications in related fields are preferred, especially Cisco-related experience.
- Preferred experience in PABX management, specifically with Mitel MX-one.
- Demonstrates a positive and aggressive mindset, with the ability to thrive in a high-pressure work environment.
