Responsibilities
- To assist the Condominium / Portfolio Manager in maintaining and managing the property assigned.
- Responsible for the day-to-day operation of the property assigned.
- To build a good relationship with the residents.
- Supervision of term contractors and service providers.
Pre-handover Inspection
- Conduct pre-handover visual inspection of units.
- Liaise with main contractor on rectification of identified defects.
- Monitor rectification of identified defects by the main contractor and report to client when rectification is complete.
- Preparation of handover kits which includes (without limitation) packing the keys into the key pouch and accessories, etc to be handed over to owners.
Defects Management during Defects Liability Period
- To liaise and coordinate defects related matters between the Owners and Main Contractor.
- To arrange for a joint inspection with the Owners upon receipt of defects via Defects Management System.
- Monitor and track the defect rectifications based on the agreed time frame with the Owners.
- Inspect unit after rectification and follow up with the Owners to sign off the defect.
- Develop a logbook for control of keys / access cards / pin codes for access to units during defects rectification.
Requirements:
- Diploma in Building Management/Facilities Management /Real Estate Management or equivalent.
- Prior experience with strata title developments is a plus.
- Able to provide excellent customer service to residents, facilitate handover process between client and residents, liaise with internal and external stakeholders.
- In-depth knowledge of the Land Titles (Strata) Act (LTSA), BMSMA, and related regulations.
- A clear understanding of a developer's legal obligations and the role of a managing agent.
- A strong sense of initiative and a focus on customer satisfaction.
- A keen eye for detail, excellent communication skills, and the ability to thrive in both independent and collaborative settings.
