Job Profile Summary:
You will be processing the applications and executing the due diligence checks for candidates who are applying to be Representatives with the Company. You are required to ensure all processes are carried out in accordance with Standard Operating Procedures (“SOP”) with high level of accuracy and, within stipulated turnaround time (“TAT”).
Job Description:
- Processing of applications for candidates who are applying to be Representatives with the Company.
- Execution of required due diligence checks and documentation relevant to the Fit and Proper Certification of Representatives under the Representative Notification Framework (“RNF”).
- Liaison with internal and external stakeholders (e.g. Agency Leaders, Candidates, Vendor, Verifiers) to carry out the required due diligence checks.
- Submission of the Appointment of Representatives in designated system (s).
- Timely and accurate record keeping and documentation.
- Ensure all processes are carried out accurately and timely in accordance with Standard Operating Procedures (“SOP”).
- Identify opportunities to reduce manual work through process automation, digitalization and/or system enhancements.
- Other ad-hoc tasks as assigned.
Who we are looking for:
Competencies & Personal Traits
- Strong interpersonal and communication skills
- Confident in decision making and problem solving
- Ability to adapt to fast-paced and challenging work situations
- Meticulous, with eye for details.
- Technology savvy to use or learn to use Microsoft apps and services (e.g. Outlook, Excel, Microsoft Team), PDF viewer and editor, and various IT applications or software
- Curiosity in exploring new tools and solutions to address operational needs
Education:
- Minimum GCE ‘O’ Level / ‘A’ Level / Diploma
Language:
- Strong command of English