Job Description:
- Act as the last level of escalation for the team members own Incident, Problem and change management process for the team assigns technical tasks and manages delegation animates the team to encourage collaboration and sharing of practices participates to recruitment process for the team.
- Is actively involved in incident management (fault investigation, resolution escalations of all monitoring alerts and user initiated problem calls/tickets) and request management.
- Is the final technical approver for any changes into Data Security systems and is accountable for any technical changes in the environment from a RUN/BAU perspective.
- Is involved in projects like End of Life, New Builds, migrations and technical upgrades of the solution managed by the team.
- Participates in global Infra events (like Power down and DR Tests).
- Ensures activity is performed in compliance with norms, standards, processes and procedures.
- Gathering required evidence using multiple forensic tools to investigate any data leak incident, conducting interrogation if required, case closure and reporting.
- Ensures documentation is up to date and relevant for use.
- Lead the continuous improvement initiatives.
- Responsible to drive and deliver root cause for any high severity issues.
- Focus on automation and optimum use of the team to improve efficiency.
- Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.
- Complete all mandatory training as required to attain and maintain competence.
- Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time;
- Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
Requirement:
Functional
- 8 - 10 years of IT Security experience in administration and management of IT Security technologies primarily Symantec Data Loss Prevention, Symantec Endpoint Protection, Data Classification and other endpoint & data security solutions;
- Knowledge of different domains of IT Security;
- Working & hands-on experience in administering the IT Security Solutions;
- Must have experience in working in similar Production setup in Run (Operations) mode;
- Ability to apply risk based approach while working on assigned responsibilities;
- Experience in defining, implementing, and enforcing enterprise-level IT security policies for endpoint and data security solutions;
- Must have working experience in managing endpoint security solution for a Large enterprise level environment, working experience in financial organization is preferred;
- Excellent in analytical, communication and documentation skills;
- Ability to organize work and be able to priories work as per the needs of Production Operation’s needs;
- Must have strong understanding of ITIL processes and comfortable working in process oriented environment;
- Ability to work independently and as well as a part of team and is able to work under minimal supervision;
- Should have time management skills and able to manage work in fast moving environment;
Technical
- Hands-on experience on Symantec Data Loss Prevention (DLP);
- Highly proficient in data leakage prevention (DLP) technologies - troubleshooting and configuration management;
- Deployment, integration and administration experience of various components of Symantec DLP: Symantec Endpoint Protect, Symantec Web Prevent, Symantec Email Prevent, Symantec Enforce.
- Must have experience in defining, designing and configuring DLP Policies as per the business requirements;
- Deploy, upgrade and troubleshooting knowledge on Symantec DLP solution;
- Deploy, Upgrade and troubleshoot on DAM Solutions like IMPERVA or Guardium.
- Expertise knowledge in Email Security Solutions.
- Hands-on to Expertise knowledge in MS Defender for endpoint and or Cloud.
- Scripting knowledge (Phyton, Regular Expression, Powershell) is desirable;
- Professional Certifications:
- CISSP certified is highly preferred.
- Symantec Certified Expert: Administration of Data Loss Prevention (any version) is highly preferred.
- Must be experienced to cover the scope as mentioned in the SKILLS MATRIX section of this document.
Must Have:
- Symantec Data Loss Prevention Administration (DLP Policy/Rules creation expertise)
- Database Access Monitoring.
- Ability to prioritize effectively, to work autonomously, work successfully in a team, adaptability to changing environments, inter-personal skills.
Good to Have:
- Symantec Endpoint Protection(Anti-Virus)
- Microsoft Defender Suite
- Email Security
- Python, Regular Expression, Powershell
Education Requirements
- At least a Bachelor’s degree in any of these faculties:
- Computer Science
- Information Technology
- Programming & Systems Analysis
- Science (Computer Studies)