Job Description:
- Be part of the Application Maintenance Support Team.
- Perform application testing and closure of application defects
- Provide production support to users, handle user queries and resolve production issues.
- Provide resolution / workaround to issues and problems reported.
- Liaising with external systems in resolving production issues when necessary.
- Ensure all assigned deliverables are completed on time and to the required level of quality.
- Ensure service level agreements are met and escalate whenever required.
- Implement enhancement based on requirements specified in Change Requests
Requirements:
- MUST have skillset: Pega, Java, Postgres / SQL
- Open to consider fresh grad or those with 1 yr experience
