Job Responsibilities:
- Technical support including full range of enterprise products, network technical solution, highlights proposal and etc.
- To handle clients’ inquiries and technical related issues.
- Collaborate with the team and others to identify, troubleshoot and find resolutions for technical problems.
- Responsible for new product test
- Promote solutions and deliver formal technical proposals / presentations to clients.
- Complete other tasks assigned by leaders and management.
Job Requirements:
- Experienced in networking product like Switch, Wireless Access Point, Router and other networking related product.
- Good knowledge in the fields of Business Network system such as Gateway, Switch, AP and IP CCTV.
- At least 2 years work experiences on Business Network domain or technical domain.
- Ability to speak in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters
- Experienced in handling and troubleshoot technical issues.
- Possess CCNA/CCNP and other networking certificate would be an added advantage.
