Duties and Responsibilities:
- Handle customer’s enquiries and bookings of service (Hotline, Email and Face to Face)
- Handle corporate customer matters (Credit Facility/VSIR System)
- Handle refunds and complaints
- Any other administrative work assigned by superior
Requirements:
- Minimum ‘O’ Level qualification
- Minimum 2 years of relevant experience in customer service
- Good communication: administrative and interpersonal skills
- Customer-oriented and a team player
- Proficient in Microsoft Excel and Word
