Role: Contract (1 year, Renewable)
Position: Infrastructure Engineer
JD:
Administration:
Monitors, reviews, and manages Dell EMC PowerEdge servers.
• Manages user requests.
• Manages and reviews log files.
• Generates regular operational reports.
Problem Management:
Isolates and troubleshoots incidents.
• Performs service incident coordination.
• Opens service requests on behalf of the Customer.
• Participates in root cause analysis review.
Change Management:
• Performs firmware/driver management assistance and collaboration.
• Implements change management requests.
Continual Service Improvement:
• Recommends procedure changes that result in operational optimization.
Technical skills:
- Windows, Vmware, server hardware setup
- Redhat Linux skills will be a plus.
