Responsibilities:
- Respond to patient / general public phone call queries
- Respond according to SOP
- Liaise with Healthcare Professionals
- Redirect calls to relevant personnels / departments as needed
- Attend to emergency calls effectively and follow SOP as trained
- Any admin duties as assigned
Requirements:
- Min Nitec or Diploma in any field of study
- Keen interest in the healthcare/ medical industry
- Prior related or call centre experience
- Able to commit for shift work preferred
- Basic knowledge of Microsoft Office
Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.
Recruiter's Ref Code: #HHM
EA Personnel No: R21103938
EA Personnel Name: Reina Ng Hwee Min
Company Registration Number: Recruit Express Pte Ltd (99C4599)