Job Description:
- Key tasks and responsibilities include but are not limited to the following:
- Prepares & checks documents before scanning
- Handles rejection of documents back to internal stakeholders
- Manages counter queries (clarification with markets colleagues, handling of rejection documents, handling urgent cases,etc)
- Captures document information and data (via Indexing application)
- Archives and retrieves documents
- Processed incoming returned mails
- Responsible for completing delegated tasks accurately, on-time.
- Operates imaging equipments, verify contents for accuracy and store images in a centralized database
- Challenge existing processes and look out for opportunities/ideas/solutions to improve the processes
- Analyze workflow and performance of Document Imaging system for potential issues and opportunities
- Proficient in writing of macros in Ms Word / Excel to automate core processes in the team (preferred)
