Main function: Service & Installation
- Responsible for providing technical service such as troubleshooting, installation, commission, maintenance and repairing of Company’s power system products and systems in order to ensure continuous function at the customer site and in compliance with quality and safety requirements.
Purpose of The Role:
- Install, maintain, commission, troubleshoot and repair of the Company’s power systems in order to ensure continuous function of the Company’s power systems at the customer site in compliance with quality and safety requirements.
The Role:
- Commissioning of both Industrial AC and DC power systems, battery maintenance, discharging and health checks. Timely completion and reporting of commissioning documents and relevant site paperwork. Use of I.T for uploading and downloading of configuration files.
- Routine maintenance of UPS and battery systems. Timely completion and reporting of documents and relevant site paperwork. Us of I.T for uploading and downloading of configuration files.
- Liaise with other departments and engineers to ensure site visits are carried out in a professional and safe manner.
- Training of customers to use equipment and understand basic user functions.
- Cover calls-out rota to support customers with 24/7 Powercare cover and to work unsociable hours i.e. Night work and weekends as required.
- Promote the Company’s Power System maintenance contracts and Service wherever possible.
Key performance Indicators:
- Technical knowledge and experience brought in.
- Efficiency in carry out service activities.
- Number of commercial leads (improvement suggestions).
- On time service reports including timesheets.
- Compliancy with health and safety measures.
- Quality and accuracy of technical training and instructions given to customers and third parties.
- Number of first-time repairs.
- Customer Satisfaction.
Education, knowledge and working experience:
- Diploma or Degree in Power Electronics Engineering or Electrical Power Engineering or any related disciplines.
- 3 to 5 years of relevant experience within the power systems industry.
- Good knowledge of industrial power systems products/applications/solutions.
- Diagnostic and problem solving skills
- Good base knowledge of PC (J Bus / Profibus / Modbus and other communication media) and programming skills.
- Fluent in spoken and written English language.
Personal Characteristics:
- Good interpersonal and communication skills.
- Real team player.
- Strong attention to detail and accuracy/following strict procedures.
- Ability to effectively organize work functions.
- A high degree of initiative, flexibility and ability to work in a team.
If you think you fulfilled the job criteria above, please send your updated CV to [email protected]
We would love to hear from you! Please note that only shortlisted candidates will be notified.
