Job Responsibilities:
- Involved in systems configuration, production support, system accesses, systems monitoring, backups, patching and daily health checks.
- Provide support for mission critical systems including follow up / corrective actions for production issues and defects.
- Maintain service operations documentation, guides, specifications and interfaces between legacy and new systems/data products.
- Assist in investigation of user reported issues.
- Able to provide ad hoc application support and handle multiple applications.
Requirements:
- Possess a Diploma/Degree Computer Science, Computer Engineering, Information Technology or any other relevant discipline
- Minimum 5-7 years of experience in applications support or similar activities
