What You'll Do:
- Lead with Joy: Greet every customer with a warm smile and help them find their favourite treats, while leading your team by example.
- Boost Sales: Use your excellent communication skills to drive sales and delight our customers. Implement strategies to meet and exceed sales targets.
- Be a Chocolate Expert: Learn all about our products and share your knowledge with customers and team members.
- Maintain Excellence: Ensure the store is always clean, organised, and well-stocked, and that visual standards are consistently upheld.
- Handle Cash Like a Pro: Manage transactions accurately and efficiently, overseeing team cash handling procedures.
- Team Up: Work with an amazing team to create a fun and efficient work environment. Support and lead the team in daily operations.
- Get Involved: Participate in exciting in-store promotions and special events. Coordinate and lead these activities to engage customers and drive sales.
- Manage Inventory: Oversee the stocking and organization of our delicious products, ensuring inventory levels meet customer demand.
What We're Looking For:
- Customer Service Superstar: You love helping people and making their day better, and you inspire your team to do the same.
- Great Communicator: You can explain things clearly and ensure everyone understands, both customers and team members.
- Chocolate Enthusiast: You're passionate about chocolate and eager to learn and share all about our products.
- Problem Solver: You handle unexpected challenges with ease and creativity, guiding your team through them.
- Reliable Leader: People can count on you, and you always follow through on your commitments. You ensure your team is reliable too.
- Adaptable: You're flexible and can handle changes on the fly, and you help your team adapt as well.
- Detail-Oriented: You notice the little things and make sure everything is just right, training your team to do the same.
- Team Player: You work well with others, contribute to the team's success, and foster a collaborative environment.
- Organised: You keep track of tasks and manage your time effectively, ensuring the team stays on track too.
Perks of the Job:
- Chocolate Heaven: Enjoy generous discounts on all our delectable products.
- Fun Work Environment: Join a youthful, energetic team that loves what they do.
- Growth Opportunities: We invest in your personal and professional development.
