About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the role
Sales Administration Executive
The incumbent is responsible for managing and overseeing the administration across all business segments, providing essential administrative support to the Director of Sales and the sales team.
What you will do
- Crafts and distributes internal announcements
- Develops and updates annual sales trip calendar of sales team
- Supports sales managers in sales administration including group proposals and contracts
- Develops and executes wholesale contracts and addendums
- Maintains the master list of wholesale offers, wholesale accounts, and brochure contribution ABP including revenue/cost of sales analysis
- Crafts and distributes email announcements for new/revised offers emails for sales team
- Updates chart 'Supply chain and SWOT analysis
- Coordinates sales trips of sales team, RVP/General Manager
- Collation of Sales trip reports for senior management
- Management of sales expense reports for accuracy and payment tracking
- Development of sales-related presentations
- Assist with familiarization and stay requests from travel agents. Determines ROI through tracking of production.
- General sales admins and special projects as necessary
- Keeps superiors promptly and fully informed of issues and matters of significance so prompt corrective action can be taken where appropriate
- Displays warmth, care and genuine enthusiasm along with excellent interpersonal skills when interacting with colleagues, internal and external stakeholders
What you bring
- 2-4 years of experience in hotel marketing or reservations.
- Demonstrates excellent proficiency in English, Math, and psychometric skills.
- Proficient in Microsoft Office, Golden Sales & Catering, Meeting Broker, Event, Varicent, and Sales Desk.
- Exhibits high attention to detail and the ability to prioritize tasks to meet deadlines.
- Strong team player with a dedication to achieving team results.
- Possesses exceptional organizational skills, salesmanship, and personal flair.
What we offer:
With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.
- Career growth opportunities
- Unique strong culture
- Best-in-industry training
- Complimentary stays at Four Seasons properties (based on availability), with discounted meals
- Paid holidays/vacation
- Dental and medical/life insurance
- Employee service awards/Birthday Gift
- Annual employee party/social and sporting events
- Complimentary meals in dedicated employee restaurant
Schedule & Hours:
This position requires the incumbent to work from Mondays to Fridays, 8.30 am to 6.00 pm on a hybrid work arrangement. Business travel to Four Seasons Resort Maldives will be required for up to three (3) times per calendar year.
