KEY RESPONSIBILITIES
- Issues delivery orders, invoices, debit/credit memos, job orders, consignment notes, etc
- Manage basic accounting entries
- Process and coordinate deliveries to our retailers and customers
- Attend to customers’ requests and provide good after-sales support.
- Attend to customers’ enquiries from both online and offline sales channels.
- Submit invoices by electronic data interchange.
- Process and disseminate daily & weekly reports.
- Data management and filing.
- Liaise with our 3rd party service providers to provide delivery and installation services.
KEY REQUIREMENTS
- Min GCE 'N/O' level, preferably with 2 years of relevant experience in a call centre environment
- Meticulous and result-driven
- Pleasant personality with good interpersonal and communication skills
- Ability to work under pressure and multi-tasking in a fast-paced environment
- A team player with a positive service mind-set
- Proficient in Business Central will be an advantage
- Proficient in MS Office applications
