Senior Social Worker (Family Service)

COMPANY DESCRIPTION

Montfort Care is a Social Service Agency (SSA) founded by Samuel Ng, BBM in 1998, committed to improving the lives of individuals, families, and the community facing transitional challenges through our network of services and programmes. Since its inception, Montfort Care has been guided by one purpose, that from St Louis-Marie de Montfort: Those whom the world rejects must move you the most.

Today, we are a key contributor in the family, children and senior segments in the social service landscape, offering our services via Family Service centres, a Child Protection Specialist Centre, a community kitchen, home care services, Active Ageing Centres, and the National Anti-Violence and Sexual Harassment Helpline (NAVH).

Montfort Care is committed to grow our portfolio of services and enhance our capabilities to impact more lives. With this goal in mind, we are hiring talent to join our team in our HQ functions, social service support and direct social services. Join us to co-create a community of social service.

RESPONSIBILITIES

The Senior Social Worker works in the field of social work. He/She is qualified and trained to assist in managing interventions and programmes, performing community development work and uplifting the professional practice in social work. He/She guides multi-disciplinary teams to implement and evaluate casework and group work and also organises strategic community development initiatives, programmes and research. He/She serves as a mentor to social workers and supports their professional development. He/She collaborates with other agencies and ministries in the course of his work.

Conduct group work

• Formulate group work intervention plans
• Evaluate progress and effectiveness of group work interventions across the organisation
• Supervise facilitation of group work interventions

Conduct casework

• Review case notes and documents
• Implement case and care plans and interventions
• Formulate casework intervention plans
• Conduct needs and intake assessments for complex cases by taking into account the integration of a range of information
• Review social reports
• Evaluate progress and effectiveness of casework interventions
• Conduct closure of cases upon achieving sustainable service outcomes for clients, families and communities

Perform community development work

• Implement new community development initiatives
• Evaluate progress and effectiveness of community development initiatives across the organisation
• Develop community development initiatives
• Mobilise community resources
• Lead environmental scans and community need assessments

Perform stakeholder engagement and partnerships

• Build professional relationships with clients, significant others and other professionals
• Participate in social work practice across disciplines

Uplift professional practice in social work

• Assist staff in implementing and improving their self-care plan
• Organise crisis management team with partner organisations and agencies
• Support professional development of staff within the organisation
• Design research on practice and specified issues under guidance
• Review models of care and service delivery aligned to evidence-based practice
• Supervise staff in their work
• Implement standards of care, organisational health policies, procedures and programmes
• Perform audits with adherence to organisation's audit framework

Deliver programmes

• Conduct evaluation of programmes
• Manage implementation of programmes
• Lead development of specific programmes targeted at service gaps and service delivery issues

• Possess Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution

Relevant Experience

• At least 5 years of relevant experience
• Accredited as Registered Social Worker with Singapore Association of Social Workers would be an advantage

Competencies

• The holder of this position to possess an intermediate-advanced level of knowledge and abilities for the following areas:
  • Advocacy and Representation
  • Case and Care Planning
  • Casework Evaluation
  • Casework Intervention
  • Collaborative Practices Across Disciplines and Sectors
  • Diversity Awareness and Management
  • Emergency Response and Crisis Management
  • Ethics, Values and Legislation
  • Group Work Assessment and Planning
  • Group Work Evaluation
  • Group Work Intervention
  • Practice Supervision
  • Professional Consultation
  • Reflexive Practice
  • Research Data Collection and Management
  • Resilience and Self-care
  • Social Sector Policy Influence
  • Social Service Programme Development
  • Social Service Programme Evaluation
  • Social Service Programme Implementation
  • Stakeholder Management
  • Trends Evaluation and Application

• People-Oriented and have good interpersonal skills
• Excellent oral and written communications skills
• Analytical ability & problem-solving skills to analyse information quickly and accurately, and formulate decisions and make recommendations
• Ability to be flexible/ creative in devising alternative solutions to issues
• Committed and can-do attitude
• Effective report writing skills
• Team Player