Job Responsibility:
- To manage the team in the respective Areas and Central Operations to carry out daily back-end engineering maintenance works and ensuring excellency and consistency in operational supports within Singapore General Hospital (SGH) according to the design intents of the various mechanical, electrical, medical and specialist
- To be responsible for all deliverables required in the agreement with Singapore General Hospital.
- To organize the team to align with the overall client’s expectation and contractual requirements and support the operations of the hospital, especially in the front-end engineering and customer
- To plan the resources available to align with the operational requirements for fix it and programmed maintenance.
- Managing all minor repairs and fix it work within the budget.
- Work closely with other service providers in the hospital to be part of the team to create a safe and sound environment for the patients, staff, and visitors, especially ISS House Keeping and Portering team to demonstrate the strength and capability of ISS’s integrated service model to be productive, efficient, and effective.
- Constantly engaging the client and end users to seek feedback, gaps and improvement opportunities through survey and dialogue.
- Responsible for overall customer and end users’ relationship management while exercising cost control monitor and measure with the awareness to generating additional works to enhance margin.
- To stabilize the team during upon operations and continued to seek improvement in the organization structure and operations process to improve supports to the hospital.
- Manage relationship with all specialists’ sub-con and contractors appointed by the hospital to achieve the required KPI, client’s expectations and deliverables in the contract with Singapore General Hospital.
- Be part of the team to management energy saving and initiatives.
- Identify engineering issues and troubleshooting to response to end users’ request. Resolving and mitigating potential engineering problems and potential cause to system breakdown. Work closely with the Central Operations to tackle engineering problems.
Job Requirements:
- Diploma in Engineering (Electronic, Electrical, Mechanical, Civil, Building Services Estates Management) with minimum three (3) years’ experience in supervision works.
- Must be matured and self-motivated. Minimum of ten (10) years working experience
