Job Description:
- Assist the Operations manager in maintaining the operations system and processes of various services to effectively support the hospital in delivering its services. The services include but not limited to:
- a) Laundry and linen services
- b) Food services
- c) Bed Management Unit
- Provide general support to the COO on all operational matters pertaining to the services under the purview of Allied Health and Operations.
- Assist in the development and maintenance of a filing system for the current as well as new services and pilot projects, participating in the setting up of work processes, operations systems and procedures to effectively support the new services.
- Support Operations Manager in contract management, generate monthly reports to monitor the trend of expenses, performance satisfaction and ensure quality and continuous improvement.
- Keep track of the expiry and renewal of all service/maintenance contracts for Operations, including the sourcing for quotation and preparation of vendor evaluation.
- Support the inpatient meal processes, food quality and patients’ experience and attend to the feedback from ward staff, patients and patients’ families.
- Support the linen and laundry processes and ensure that there is sufficient par level and stockpile of linen for the wards.
- Work closely with the infection control team and conduct inspection on food services (inpatient and retail services) and linen and laundry services.
- Assist therapists in SMF application, order mobility devices, consolidate payment, submit quarterly funding claims and data submission to the Ministry of Health.
- Assist in operating the pandemic and business continuity plans in connection with the hospital-wide response plan in the event such plans need to be activated.
- Participate in quality improvement initiatives and projects.
- Assist the Operations Manager in the coordination for the internal and external audits and inspection.
- Arrange meetings and minutes writing.
- Assume other responsibilities relevant to position as delegated from time to time including work relating to the expansion of services and development of new services or new projects
Requirement
- Min Degree in any field of study from a recognised institution
- Min. 3 years of relevant healthcare operations experience
- Possess ability to grasp a good understanding of the direction that the organisation is taking in response to the rapidly changing healthcare delivery models
- Able to demonstrate initiatives; able to work in collaboration with other professionals in the multidisciplinary team.
- Possess good communication and interpersonal skills
- Adequate knowledge of IT is essential as the industry moves into an electronic records environment.
Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.
Recruiter's Ref Code: #HHM
EA Personnel No: R21103938
EA Personnel Name: Reina Ng Hwee Min
Company Registration Number: Recruit Express Pte Ltd (99C4599)
