Responsibility
- Develop robust customer freight pipelines and meet assigned sales targets for the company.
- Identify business opportunities, enhance profitability, and drive growth through the sale of integrated supply chain solutions, focusing on international freight services (sea & air freight, customs clearance, and cross-border trucking).
- Increase the company's visibility within the business community, especially among potential clients, by collaborating with the management team to identify strategic business opportunities in freight services.
- Stay ahead of market trends by creating innovative solutions that anticipate and surpass customer expectations.
- Acquire new business for the company while managing existing accounts to increase the company's share of these customers' business.
- Manage customer relationships to improve satisfaction, account profitability, and customer retention.
- Enhance overall account performance through effective monitoring of key performance indicators (KPIs) with customers.
- Build strategic relationships with client stakeholders.
- Collaborate with international counterparts for leads and opportunities.
- Maximize synergy and overall profitability when developing strategies and proposals.
- Perform other duties as assigned by the Superior as needed.
Requirement
- Diploma/Degree or higher in Business Management, Supply Chain, Logistics Management, or related fields preferred.
- >5 years of relevant experience in the Supply Chain or Freight Forwarding industry.
- Experience in business development and account management in Integrated Supply Chain Solutions, with expertise in freight services.
- Outgoing, articulate, customer-oriented, and highly self-motivated to excel.
- Strong communication and interpersonal skills, with the ability to engage customers at senior management levels.
- Excellent negotiation and value-based selling skills.
- Proficient in MS Office suite.