Responsibilities
· Client Retention and Support: Maintain and nurture relationships with existing clients by providing ongoing support, information, and guidance.
· New Client Acquisition: Actively identify and engage potential new clients to expand our customer base.
· Customer Service Excellence: Deliver exceptional customer service to ensure client satisfaction.
· Insurance Renewal Management: Understand and manage insurance renewals for allocated clients, including providing accurate quotes.
· Sales Growth: Effectively up-sell and cross-sell products and services to meet client needs and achieve sales targets.
Requirements:
· Education: Minimum O Level with credits in English and Mathematics.
· Proactive Attitude: Demonstrated proactivity and service-oriented mindset.
· Language Skills: Bilingual proficiency in English and an additional language.
· Sales Orientation: Strong sales-driven attitude with a positive and results-oriented approach.
· Communication Skills: Excellent interpersonal and communication skills.
· Adaptability: Quick learner and strategic thinker.
· Technical Proficiency: Proficient in MS Office applications.
· Certifications: BCP, PGI, ComGI, and HI certifications are advantageous if already acquired.
We offer a dynamic and supportive work environment with opportunities for growth and development. If you are passionate about client relations and possess the skills and qualifications outlined above, we invite you to apply for this exciting opportunity.
