Key Responsibilities:
The resource will be responsible for the BAU maintenance of the existing IWF application and lead a small team of 5 members.
Perform Team Lead Activities which include below: -
1. Do Delivery Planning for Enhancements and Fixes for the team.
2. Able to do and justify Estimates for Enhancements.
3. Able to articulate Solutions to Key Stakeholders.
4. People Management for a small sized team.
5. Able to create Status reports and present.
6. Manage Key Stakeholder expectations and align delivery accordingly.
To provide BAU (Business As Usual) support for Investment Workflow (IWF) which include
1. Attending to Business & Technical Users on a Day-to-Day Queries / Requests.
2. Attending to Application Change Requests.
3. Participating in Regular Planned BAU Activities (e.g. Audit, Disaster Recovery Exercise, etc.) Strong attention to detail demonstrated by ability to follow and develop specific, outlined, and detailed procedures (must have).
4. Work with multiple vendors to resolve daily BAU issues.
5. Work with Stakeholders to identify Business requirements and their processes.
6. Perform triages to keep updated on the daily issues and as well to prioritize the issues.
