Responsibilities:
- Report to Application Manager
- Working closely at customer sites (pre/post sales), you will help to convey accurate technical customer requirements to the sales and market teams
- Root causes analysis, data gathering, taking photos and writing reports
- Managing field evaluations, investigating equipment and process problems
- Supporting deployment of vacuum solutions, methods and practices
- Review and help to identify failure modes with local and global support teams through local pump disassembly analysis and 8D report expertise
- Help local service team to properly update with accurate information and escalations of application process technical issues
- Prepare and present to customers quality presentations related to applications issues and /or product recommendations
- Collaborating closely with customers’ engineers and providing on-site technical support
- Provide on-site and in-house technical & application support as required
Requirements:
- Degree, Diploma or ITC in engineering (chemistry / mechanical / electrical preferred)
- Good knowledge of advanced semiconductor manufacturing technology and engineering-based problem-solving techniques
- Minimum 1 year of semiconductor process technology or research experience
- Minimum 1 year experience
- Vacuum systems or exhaust gas management systems experience a plus
- Familiar with Semiconductor, Automotive, Solar and LED manufacturing equipment and processes
- Understanding of semiconductor process chemistry and electrical, mechanical systems
- Project management and systematic problem-solving
- Experience in chemical analysis techniques (FTIR, XPS, SEM, ICP-OES) will be an advantage
- Experienced and comfortable in customers’ interfacing.
Interested candidates, do submit your resume in MSWord or contact 62251232
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