Food Safety, Sanitation Standards :
- Prepare for and lead annual HACCP, ALLSAFE, SGClean audit
- Champion Food Safety and Hygiene standards
- Ensure the strictest compliance to food safety standards and management for the Rooms, F&B and Culinary divisions.
- Conduct regular checks on the maintenance/upgrade of sanitation and hygiene standards to ensure safety of food served to guests and employees.
- Ensure all touch-points and work areas conform to required Hygiene and Sanitation levels.
- Responsible for effective and efficient maintenance of up-to-date records and required documentation related to the Hotel's sanitation and hygiene efforts/program
- Responsible for cleanliness and orderliness of all office/admin areas
- Conduct and chair monthly ALLSAFE/HACCP Meeting
- Monitors, assists and performs all procedures and protocols for maintaining an excellent sanitation and hygienic environment
- Conducts monthly sanitation inspections throughout all food handling areas and generate respective reports
- Key liaison with external agencies (laboratory, government bureau, assessors, health inspectors, etc.) on sanitary matters.
- Support any Accor Hotels in HACCP when the needs arises
Projects Assistance :
- Prepare documentations, submit applications and follow-through with all hotel projects eligible for Government Support schemes
- (Project-based) Participate in relevant new project implementations or launches with systems set-up/data submission
Corporate Social Responsibility :
- Assist in driving CSR (Corporate Social Responsibilities) activities and events for the Hotel.
- Liaison with Charity bodies, organizations on logistics and communicate, solicit volunteers and participants for the events.
- Maintain regular and effective communication with Heads of Department providing or requesting information as is necessary to the smooth running of the hotel.
- Any other reasonable request within your range of competence as required by your Manager.
Practice the Sofitel Values in daily operations:
- Demonstrate The Passion for Excellence by endeavouring to exceed expectations.
- Consider each guest and internal guest as a unique individual and demonstrate personalised service and The Essence of Pleasure.
- Positively contribute in working in a culturally diverse environment and be open to new ideas. Accept criticism and observations and use them positively to make improvements in The Spirit of Openness.
- Observe Brand Magnifiers with all guest interactions.
- Share the art of French hospitality: French Elegance/ The French Touch.
- Contribute to developing a truly diverse team of hospitality professionals.
- Communicate openly and honestly with other ambassadors and recognise their outstanding achievements and reward them for superior performance.
- Refer to the Sofitel Standards and ensure compliance in every way.
