· Managing M365 end user support and experience for business requirements
· Supporting and managing Intune enrollement at windows devices level
· Supporting and managing Intune enrollement Apple devices level
· Installing the Applications, Softwares like Zscaler on End user devices
· Troubleshooting issues related to intunes at enduser device level
· Troubleshooting issues related to M365 products at device level and User end
· Contacting L3 support team for any issue with finding at device level
· Traveling to the clients location and Working on Client Premises is mandatory.
· Preparing SOP documents for regular activities and changes.
· Exposure on SDM tools like SCCM,Tanium, End Point Central, KACE is an Additional Advantage.
· Working on Banking Infrastructure Environment is an Additional Advantage.
· Knowledge on Sricpting for SCCM for software deployment
· Providing basic training in M365 product ranges to existing Helpdesk at client side.
