Job Responsibilities
- Analyst process workflows and apply process improvement techniques
- Gather business requirements from process owners and map work processes for various functions/departments
- Conduct process assessments to identify suitable use cases for automation using technology or available tools such as RPA
- Create process documentations i.e. scorecard, process definition, solution design and user document
- Design, test and implement solutions as per the delivery lifecycle
- Troubleshoot reported errors, identify root cause and provide timely resolution
Attn: Kay Kwok
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Elitez Pte Ltd | EA Licence: 16C8004| Kwok Kia Wei | Registration No: R2110176