Responsibilities:
- Inventory Management: Monitoring and maintaining appropriate levels of inventory, including ordering stock and ensuring accurate stock counts.
- Sales and Performance Metrics: Setting sales targets, analyzing sales data, and implementing strategies to maximize sales and achieve performance goals.
- Operational Efficiency: Implementing store policies and procedures to ensure efficient operations, such as opening and closing procedures, cash handling, and security measures.
- Customer Relations: Resolving customer complaints and inquiries, ensuring a high level of customer service, and fostering positive relationships with customers.
- Staff Development: Training and developing retail staff, providing coaching and feedback, and conducting performance evaluations.
- Budget Management: Assisting in budget planning and monitoring expenses to maintain profitability and cost control.
- Reporting: Generating reports on sales, inventory, and operational performance for management review and decision-making.
- Team Collaboration: Collaborating with store management, corporate teams, and vendors to achieve store objectives and initiatives.
