StarMed is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are one of the anchor operator in providing quality care for migrant workers and the clinic is now looking for an AR Assistant to perform the following duties.
Key responsibilities:
- Call corporate clients to negotiate mutually acceptable resolutions to outstanding issues with professionalism and summarize the information in email.
- Collaborate with internal departments to resolve disputes in timely manner and enhance customer satisfaction.
- Proactively follow-up with corporate clients to ensure timely payment of outstanding invoices and resolve any payment discrepancies or disputes.
- Send revised SOA after all disputes are resolved and follow-up with corporate clients for payment.
Requirements:
- Detail-oriented and proactive.
- Good communication and interpersonal skill to communicate effectively with corporate clients and other departments (primarily via call and email).
- Ability to work independently and prioritize tasks effectively in fast-paced environment.
- Proficiency in Microsoft Excel and Microsoft Outlook.
