Skills and Responsibilities
- Develop strategies to enhance sales performance.
- Manage customer complaints effectively and assist in sales staff recruitment.
- Delegate tasks to the sales team when the sales manager is unavailable.
- Consistently achieve or exceed sales targets.
- Supervise and mentor the sales team, offering incentives to drive sales achievements.
- Monitor the sales team's performance closely.
- Maintain cleanliness and upkeep of the studio environment.
- Cultivate and sustain positive relationships with customers.
- Identify sales growth opportunities and develop corresponding strategies.
- Attend sales meetings and training sessions regularly.
- Ensure sufficient stock of company products in the store.
- Assume all responsibilities of the Sales Manager during absences or emergencies.
- Supervise retail assistants to ensure smooth store operations.
- Manage sales within designated product categories.
- Oversee inventory management, housekeeping, and merchandising.
- Demonstrate exceptional customer service and sales skills on the selling floor.
- Handle payment processing and customer refunds courteously and professionally.