Job Description
The role of a Gym Executive is to handle membership sales and ensure exceptional customer service to both prospective and existing members. The duties include:
- Ensuring that monthly membership sales goal is achieved/exceeded and providing the Sales Manager with regular updates on sales activity
- Proactively engage and follow up with prospective members through various channels including walk-ins, referrals, phone calls and emails to establish relationships and provide guidance through the sales process
- Conducting tours of the facility, highlighting gym amenities, equipment, and services to showcase the value of membership
- Delivering excellent customer service by addressing member inquiries, resolving issues, and ensuring overall satisfaction at all times
- Responsible for daily inspection of gym equipment to ensure proper functioning and safe for use
- Enforcing gym rules and safety regulations to prevent accidents
- Ad-hoc duties as required
Job Requirements
- Determined, motivated, confident, and relentless individuals
- Previous experience in sales, preferably in the fitness or hospitality industry
- Possess a good sense of customer service professionalism, responsibility, integrity, and excellent work ethic
- A high level of maturity and ability to work well under pressure
- Retail Hours
- The incumbent must be able to work at any of the 24/7 Fitness outlets across Singapore
