Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
- Perform investigations on any reconciliation break and work with the Line Operations to rectify the imbalance transactions
- Perform GLAO reconciliation and KRI reporting.
- Ensure all reconciliations are done daily and rectification of the imbalance made timely
- Facilitate communication within workplace in order for the team to function correctly and promote collaboration within team members and the Line operations
- Support all management reporting. e.g. MTK, KRI, productivity metric, GLAO and any adhoc survey/reporting
- Manage adhoc project assigned by Team Manager, UAT, system enhancement etc
- Provide coaching and guidance to junior staff
- To highlight any discrepancy / deviation to the Team Manager/ Supervisor.
- Support the Team Manager/Supervisor to ensure the smooth operation of the team /department
- Assist team Manager / supervisor by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address / mitigate the risk
Requirements
- Minimum 2 years of relevant experience in financial institutions and reconciliation process, and with Secured Loans knowledge
- Good organizational skills and meticulous with eyes for details
- Sound knowledge of consumer banking products/services and respective end-to-end operation workflows for best in class services delivery
- Good understanding of operational risks.
- Good communication and presentation skills
- Proficient in Microsoft office especially Microsoft Word and Excel
Apply now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
