Responsibilities:
- Monitor various monitoring facilities for software and hardware including operating systems, application systems, ATM and network equipment, and react to exceptions in accordance to Standard Operating Procedures
- Monitor application job flow which are scheduled by job scheduling software, and react to exceptions in accordance to Standard Operating Procedures
- Manage IT-related incidents and problems reported via phone call or e-mail from staff
- Maintain Incident Logs for incidents and problems for all software, hardware and applications being monitoring
- Perform first-level system and batch problem determination and resolution only, and escalation to second and third levels in accordance to Standard Operating Procedures
Skills/Requirement:
- Minimum Degree in IT or Computer Science from a recognized polytechnic/institution
- Minimum 2 years of working experience in relevant work area
- Experience in operating at least 3 of these platforms: AS400, Mainframe, Unix/Linux and Windows
- Proficient in using MS Office Suite of products
- Proficiency in Excel macros, pivot tables and charting are a plus
- Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]
Thanks& Regards,
Annie Pal
We regret to inform that only shortlisted candidates will be contacted
PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1331366 (Annie Pal)
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