- To execute risk management plans for medico-legal cases and clinical complaints so as to ensure effective resolution for the organisation.
- To support the implementation or clinical risk management plans in the hospital.
DUTIES & RESPONSIBILITIES
General
• To execute and support the capability building effort (e.g. training, etc.) in the areas of conflict resolution, clinical risk management and patient safety.
• To provide secretariat support for steering committees or Quality Assurance Committees.
• To participate in assigned projects or events.
Specific
• To manage medico-legal cases and clinical complaints in an effective manner and ensure amicable resolution for the organisation.
• To manage the claims process and coordinate the renewal and administration of medical malpractise coverage for the organisation.
• To work with risks and process owners across departments and ensure medico-legal and clinical risks are prioritised, mitigated, monitored, managed and escalated in a timely manner.
• To execute and support the implementation of clinical risk management plans and framework for the organisation.
JOB REQUIREMENTS
• Bachelor degree from a recognised university.
• Relevant experience in risk management, preferably in healthcare or similar industry.
• Good planning and organisational skills
• Strong ability to analyse and process data or information
• Strong interpersonal and communication skills
• Meticulous, proactive and independent
• Good team player
• Proficient in MS Office applications
For interested candidates, please send your most recent and updated resume to [email protected]
Subject heading: Customer Service Specialist
Andrea Eunice Tan Min Er
(R23112594)
Recruit Express Pte Ltd
EA License No. 99C4599
