What you'll do:
- Perform daily operational duties for Manual and Remote reading related activities via the various meter reading and billing systems and following up with relevant parties to resolve daily operational issues.
- Perform planning, jobs assignment, liaising with readers, monitoring daily jobs assignment status and report reconciliation to ensure that the regulated KPI can be achieved.
- Perform User acceptance testing for meter reading and billing system changes and upgrade activities.
- Attend to enquiries via Case Activities, telephone, and emails.
- Any other ad-hoc duties as assigned by supervisor.
What you'll need:
- Applicants need to possess at least a diploma from a recognized institute.
- Possess good knowledge in Microsoft Excel
- Possess good knowledge in SAP system would be advantageous.
- Able to work well both independently and as part of a team in a dynamic environment.
- Possess good communication and interpersonal skills.
- Meticulous and able to meet deadlines.
- Requires working on shift (no overnight shift).
Thank you for your interest in SP Group. You will be contacted if you are shortlisted for an interview.