Benefits Summary
- Government Healthcare Sector
- Up $2800 + AWS + Bonus
- Join as pioneer
- Multiple department available!
Stable career opportunity
- Handling customers' queries, appointments and referral of services, across all touch-points [email, hotlines, live chats, faxes, letters]
- Understand the requirements of the caller and provide complete and accurate information, go beyond the call of duty in assisting all enquiries at all times
- Ensure timely follow up of customer’s requests and liaise with relevant department to fulfill customer needs/enquiries.
- Ensure proper documentation and categorization of cases
- Conduct post discharge follow up phone calls to patients or their next of kin
- Manage hospital-initiated change of appointments
- Perform other duties as requested by Supervisor and above
Requirements
- Good communication and interpersonal skills.
- Proficient in Microsoft office applications.
- Service-oriented and passionate to work in the healthcare industry
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
Interested candidates kindly click the APPLY NOW or email to chanel(a)mci.com.sg
By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified. **
Chanel Loh Su Fui
Registration Number: R22110419
(MCI Career Services Pte Ltd)
EA License No: 06C2859
