Responsibilities:
- Commits to maintaining awareness of new industry concepts and products that may positively affect the onboard products and operations;
- Willingly helps Senior Management analyze, develop, and implement new products and operational concepts;
- Dependably leads the Food and Beverage management team in regular operational inspections to ensure Company standards are met or exceeded;
- Ensures that customer service and product quality standards meet or exceed Hotel Policies & Procedures for every passenger interaction;
- Constantly analyzes current processes to identify areas of improvement’ develops long-term strategies to improve operational efficiency;
- Constantly monitors and promptly resolves all issues that affect shipboard Food and Beverage operations and the passengers’ cruise experience;
- Ensures all F&B staff is aware of and adhere to updates to applicable Food and Beverage policies and procedures.
Requirements:
- Extensive experience and knowledge in all aspects of hotel/cruise ship Food and Beverage operations;
- Minimum 10 years of experience in Hospitality in a F&B Senior Management position;
- Ability to work independently and resolve complex issues from crew and management;
- Strategic planner, with an innovative, hands-on, practical management approach;
- Ability to lead and motivate employees in pursuit of Company goals.
