As a part of new Marine Power Parts and Field Services organization you will be part of the journey of establishing and driving the development of the Business Unit. The work that has been done by colleagues across the world sets a strong foundation in which we can build the next step in reaching excellence in capacity and resource management, operational excellence and global world class technical competence.
In this position you are reporting to Director, Region Middle East Asia and the preferred location of the position is in Singapore.
Your main responsibilities are:
• Monitoring, leading and developing and maintaining FS competence and resource optimization according to the market and business requirements and demands.
• Securing the delivery of the right skill at the right place and at the right time.
• Securing the job is done first time right.
• Job performance to ensure best customer experience.
• Ensure the implementation of the processes and tools according to business as ensuring safety for the personnel, Quality of work and that safety and environmental guidelines are followed.
• Promote Operational Excellence in the processes to improve the customer experience and customer value.
• Ensure the teams are structured to ensure smooth decision making, priorities, target setting and simplicity.
• Ensure close collaboration with key internal stakeholder such as sales, project management, OE and QEHSS.
• As part of the Region Management Team, you take a proactive and active role in developing the Business, ensuring no surprises and informed decision making to ensure success of the Business.
• Ensure on time and accurate reporting.
Main requirements in this role are:
• A bachelor’s degree in Marine Engineering or a related field in management or business is required.
• 10+ years of experience in managerial positions in Services' delivery functions and excellent understanding of the FS processes for Resources
• Leadership and people management skill
• The ideal candidate should have a deep understanding of the local markets in Japan, Singapore, and Korea. Familiarity with cultural differences, business practices, and legal requirements in these countries would be highly advantageous.
• Strong understanding of financials of the Wärtsilä Field Services business
In this role, your success will be measured by:
• Margin deviation (sold vs delivered)
• Employee Engagement and turnover rate
• Customer Satisfaction
• Quality and safety
• Competence development and optimisation
• Utilisation rate
• Cost to serve
• Activity cost per billable hours
In addition, as an ideal candidate you:
• drive Wärtsilä Purpose and demonstrate Wärtsilä values.
• understand the value of collaboration and benefits it brings.
• are recognised as a leader with ability to build high performing teams based on trust.
• have high integrity, listen with good intention, appreciate feedback and support people to grow.
• create clarity on direction and inspire people to take action towards the future goals.
• enjoy creating clear business value with a goal-oriented mind-set.
• drive results with excellent planning and remove obstacles for success of our employees.
• feel accountable for business impact and act to adjust when performance is not as expected.
• develop an organization with high passion and drive – while making sure that it is fun doing business.
For more information about the position, please contact WooHo Yoo (phone number:+81 80 9156 9845).
