This Role provides on-site & off-site remote support pertaining to Physical Security System
designs / setups / Testing & Commissioning (Access Controls, Biometric systems, CCTV
systems, Mantrap systems, etc), for the Client’s offices in Asia-Pacific sites. This includes
supporting regional on-going synergies in Security Vendor Management, Maintenance Co-
ordination, execution of regional initiatives relating to Security Systems, and formulating /
enhancing Security Technical protocols for enhanced practices.
This position is an Asia Pacific role seated in the Singapore office.
Essential Duties and Responsibilities:
Security Systems Support, Regional Projects
- To attend, plan, conduct & execute the Security Systems design & go-live for new offices / sites, A&A sites, ad-hoc retro fits.
- To identify, analyse and troubleshoot with Security Integrators / Installers on Access Control Systems, CCTV Systems and other Security Systems, if any, during Testing & Commissioning.
- Provide Weekly Project Progress Report (Security System Installation) on each Project Site, to be briefed to the APAC Director of Security Systems & Projects.
- Liaise with Client’s Internal Stake Holders to gather required information from Technology Teams and Facilities Teams in each site prior to Security System Go-Live.
- To report to APAC Vice President of Security Technology and to APAC Director of Security Systems & Projects, to ensure satisfaction of work.
Preventive Maintenance Support / Regional Vendor Management
- To plan, execute the scheduling of Periodic Preventive Maintenance (PPM) of Security Systems as per the standard checklist.
- To liaise with Client Stake Holders and Security Integrators on the co-ordinations and administrative requirements to execute the PPMs on target.
- To coordinate with Security Control Room team on system status after the PPM activity and ensure proper remote monitoring functionality.
- To cross check Security Integrator’s detailed report on PPM and follow up on any defects / snag lists.
- Review & negotiate the existing Maintenance Contracts with incumbent APAC Security Integrators or with potential future Security Integrators.
- Analyze & Prepare Annual Budgetary for year-on-year Maintenance Contracts and Ad-Hoc support costings from Security Integrators.
Other Roles & Responsibilities
- To respond timely and professionally to Emergency Call Outs in Local Office where you are based, during office hours and off office hours.
- To involve & provide advisory to internal Dept silos and team members to establish best practices/ decisions.
- To be able to act independently with a balanced decision-making.
- To provide professional advisory / brainstorm with regional peers on initiatives.
- To regularly conduct checks and maintain the on-site inventory for essential materials.
- Provide analysis on any services that may enhance the Clients Security Operational capability.
Qualifications/ Competencies/ Position Requirements
- At least 5 years of experience managing projects in Physical Security Systems, from Design to Surveys to Implementation with Security Integrators and finally Testing & Commissioning. Including Administrative works as part of the overall Project Deliverables.
- Must Have Excellent Technical Knowledge on Access Controls, CCTV, Biometric system and other physical security apparatus, including Field Knowledge on Maintenance of hardware. This will be tested on ground.
- Competent in Budgeting / Forecasting for Maintenance Contracts & Negotiations.
- Competent with Vendor Management & Inter-Personal Relationship Skills among Peers.
- Hands on experience in CCURE 9000 Software and Verint / Genetec / Axis.
- Excellent presentation, oral and written communication skills.
- Knowledge & Able to plot CAD / DWGs. Excellent problem-solving skills, technical trouble shooting and analytical thinking.
- Motivated self-starter and ability to multitask.
- Able to travel on tight notices.
- Diploma or Above or Equivalent Certifications to Current Trade Skills.
Working Hours
- Normal hours of work will range from 09:00 AM to 6:00 PM Mondays to Fridays.
- Expect to work during weekends / off peak hours due to green hours project execution / Testing & Commissioning / breakfixes etc.
Contract Period
- 2 years with option to extend.
