Job Summary:As a Marine Company Service Engineer specializing in navigation systems, you will play a crucial role in providing technical support, commissioning services, and maintaining strong client relationships across South-East Asia. Your expertise will ensure the reliable performance and operational readiness of our navigation products, supporting our mission to enhance maritime safety and efficiency.
Key Responsibilities:
- Customer Support and Service: Deliver high-quality customer support, focusing on commissioning, troubleshooting, and servicing our navigation product range in South-East Asia.
- Workshop Testing and Preparation: Conduct thorough workshop tests and technical preparations to ensure all systems meet performance standards before deployment.
- Documentation and Reporting: Generate detailed service reports, update drawings, maintain cable information databases, and manage relevant documentation to ensure accuracy and compliance.
- Remote and Backend Support: Provide remote guidance and technical support to customers, as well as backend support to the service team, ensuring prompt resolution of issues.
- Technical Assistance to Sales: Assist the sales department by addressing technical queries and handling pre- and post-work administrative tasks to support sales efforts effectively.
- Ad-hoc Duties: Undertake additional responsibilities and tasks as assigned to support operational efficiency and team objectives.
Qualifications and Experience:
- Minimum Diploma or Degree in Electronics, Instrumentation, Mechanical Engineering, or related fields.
- Proven experience with ship navigation systems, demonstrating strong technical knowledge and troubleshooting skills in maritime environments.
- Previous experience in the maritime industry is preferred, with familiarity of regulatory standards and operational challenges.
- Excellent communication skills, both verbal and written, to effectively interact with clients and internal teams.
- Ability to work independently with a proactive approach to problem-solving and a strong commitment to customer satisfaction.
- Flexibility to undertake occasional travel within South-East Asia and adapt to varying work environments as needed.
Interested candidates who wish to apply for the advertised position, please click on "Apply Now".
We regret to inform that only shortlisted candidates will be notified.
PERSOLKELLY Singapore Pte Ltd
EA License No : 01C4394 | Goh JunHong | Reg No: R1872577
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