1) Process applications / claims received.
2) Verify invoice and/or documents for disbursement.
3) Handling exception cases and refunds
4) Attend to escalated enquiries on applications and claims.
5) Collation of data/ information/ statistics for reporting.
6) Provide administrative support and undertake additional tasks as assigned.
1) Degree in any discipline, or diploma holder with at least 5 years of relevant work experience
2) Experience in public sector grants and claims processing would be an advantage.
3) Good interpersonal and communications skills.
4) Customer Service
5) Good problem solving and critical thinking skills.
6) Meticulous and details oriented.
7) Proficient in Microsoft Word, Excel and Powerpoint
